👩 Need Support?

Ms. Sarah manages our support team. She will handle all your needs promptly, including immediate in-stock questions, sales and order updates.

Email: sarah@forensicsdetectors.com
Phone: +1 (562) 582-7297
Monday - Friday
5 a.m. - 4 p.m. PST

 

⚙️ Need Technical Support?

Dr. Koz manages our technical team. He will handle all your technical questions promptly. Please note that 95% of issues can be diagnosed using the information provided below. Therefore, please be diligent and also send photos to assist with our rapid diagnosis. We will analyze all the data sent and reply within 24 hours with answers and next steps.

Email: drkoz@forensicsdetectors.com

Include the following:
Model #:
Serial #:
Order #:
Describe the problem #:
Describe the use case #:
Provide gas sample temperature and humidity #:
Purchase Date #:

 

🚚 Where is My Package?

Once shipped, we send you an email with tracking information. Please check your SPAM folders. Most likely, it is there. If not, please email Sarah and quote your order number to get more information: sarah@forensicsdetectors.com

 

🔬 Calibration & Diagnostic Laboratory

Our calibration, diagnostic, and repair laboratory for the USA and Canada is located in Los Angeles, CA. Please send your products for calibration to the address listed below. Please include the order number for the calibration service with your product when you send it and/or print any email correspondence, so we have a reference.


Forensics Detectors
777 Silver Spur Road, Suite 130
Rolling Hills Estates,
CA, 90274, USA 

 

🏢 Corporate Address 🇺🇸 🇨🇦

Our corporate headquarters in the USA & Canada includes our design house, sales, warehouse, fulfillment, and calibration and repair laboratory. This location allows for expedited shipping throughout the USA and Canada.

Forensics Detectors
777 Silver Spur Road, Suite 130
Rolling Hills Estates,
CA, 90274, USA