Contact Us

FREE SHIPPING

Free Standard Shipping.

 Tracking for ALL Products. 

Overnight "rush" available.

Learn More.

SAME DAY SHIPPING

Same day shipping.

Order before 11am PT (2pm EST)

Email to confirm in-stock item.

Learn More.

EASY RETURNS

30 day return window.

 No restock fee.

Email us before returning for instructions.

Learn More.

👨‍⚕️Need Technical Support?

Email: drkoz@forensicsdetectors.com

Include the following:
Model #:
Serial #:
Order #:
Describe the problem #:
Describe use environment #:
What was gas sample temperature and humidity #:
Purchase Date #:

90% of issues can be diagnosed with this information so please be diligent and also send photos or videos (via a YouTube link) to help our rapid diagnosis. We will analyze all the information sent and reply within 24 hours.

👩 Need Sales Support?

Email: sarah@forensicsdetectors.com

Phone: (424) 341-3886
Phone Hours:
Monday - Friday
9 a.m. - 4 p.m. PST

For USA or International sales and large orders, please email Sarah. She will handle all your needs promptly, including immediate in-stock questions. For any special business development or partnerships, please email Sarah. 

🚚 Where is My Package?

Once shipped, we send you an email with tracking information.

Please check your SPAM folders. Most likely, it is there.

If not, please email Sarah and quote your order number to get more information: sarah@forensicsdetectors.com

🔬 Calibration Address

Send all products for calibration to the address below. Ensure you have purchased the single-gas or multi-gas calibration service first. Include the order of the calibration service with your product when sending.

Forensics Detectors
777 Silver Spur Road, Suite 130
Rolling Hills Estates,
CA, 90274, USA 

🏢 USA Corporate Address

Forensics Detectors
777 Silver Spur Road, Suite 130
Rolling Hills Estates,
CA, 90274, USA