Contact Us (International)
👩 Need Support?Ms. Sarah manages our support team. She will handle all your needs promptly, including immediate in-stock questions, sales and order updates. Email: sarah@forensicsdetectors.com
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⚙️ Need Technical Support?Dr. Koz manages our technical team. He will handle all your technical questions promptly. Please note that 95% of issues can be diagnosed using the information provided below. Therefore, please be diligent and also send photos to assist with our rapid diagnosis. We will analyze all the data sent and reply within 24 hours with answers and next steps. Email: drkoz@forensicsdetectors.com
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🚚 Where is My Package?Once shipped, we send you an email with tracking information. Please check your SPAM folders. Most likely, it is there. If not, please email Sarah and quote your order number to get more information: sarah@forensicsdetectors.com
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🔬 Calibration & Diagnostic LaboratoryOur calibration, diagnostic, and repair laboratory for International orders is located in Los Angeles, CA, USA. Please send your products for calibration to the address listed below. Please include the order number for the calibration service with your product when you send it and/or print any email correspondence, so we have a reference. Forensics Detectors
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🏢 Corporate Address 🌎Our global corporate headquarters in located in the USA. It houses our design center, sales operations, warehouse and fulfillment services, and calibration and repair laboratory. This centralized facility enables fast worldwide shipping. We also maintain a dedicated office in the EU to serve our European and UK customers. Forensics Detectors
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